Turning the unpleasant misfortune of an accident into a pleasant experience is our goal.

Our Collision Center’s commitment:

• We will make every effort to write a precise estimate the first time, even if it requires minor disassembly of the damaged area.
• We will arrange for a car rental for you so as not to inconvenience you and that you may continue with your daily activities.
• We can assist you with choosing a towing facility. We are only a phone call away.
• And of course, we guarantee our repairs with a
  1 year Workmanship Guarantee
• You can also expect original equipment manufacturer parts in your repairs, as long as it is authorized by your insurance carrier. It’s your right, demand it!

 

 

Motorist's Rights: It's Your Car - It's Your Choice!

Choosing a Collision and Refinish Centre
As the owner of a motor vehicle damaged in an accident, you have the right to choose the shop where you wish to have your vehicle repaired. This is the Law!

Do I Need More Than One Estimate?
No. Do not waste your time or that of several shops getting estimates. Select a repair facility that you feel comfortable with, then notify your agent or insurance company, or ask the shop to make the call on your behalf. Your insurance adjuster may have to inspect the damage. This can be done at the shop you have chosen.

Notify Your Insurance Company.
Before you authorize any repairs, notify your insurance company or agent, and tell them where the damaged vehicle can be inspected.

Is The Work Guaranteed?
Most collision and repair centers guarantee their work to some degree, which may not include the paint job. Ask to see a copy of the shop's guarantee and have any information you do not understand clarified.

Qualified Collision and Refinish Centers
Look for the signs that indicate repair technician training and certification.

Know Your Shop
Make sure the shop you choose:

• Maintains a reliable, professional reputation.
• Is properly equipped and organized to meet today's more technical repairing needs.
• Maintains specialized equipment and systems at peak performance.
• Have technicians that are thoroughly trained and certified. Shop cleanliness can say a lot about the technician's attitudes, so can friendliness and atmosphere. If you feel comfortable about the shop and it's people, chances are that you will be satisfied with their work.

Inspect The Repairs

• Check the appearance of the repaired area - close up and from a distance.
• Examine the paint for color match, texture and overspray.
• Take a test drive to check mechanical repairs.
• Check that the vehicle is clean.
• If you are not satisfied, mention your concerns immediately.

 

Dear Potential Customer - We would be glad to call your agent or broker on your behalf, if you allow us to repair your vehicle.

 

Mike Doyle Dodge Chrysler Jeep
2555 Regent Street, South.
Sudbury, ON P3E 5H6

Toll-Free: 1-866-775-1101
Phone: (705) 523-1101
Fax: (705) 523-3400